Say hello to hassle-free WooCommerce maintenance!

Tired of the update-and-pray routine? We’ve got your back – no more update-induced sweats!


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Our team of digital superheroes ensures your WooCommerce store stays updated, bug-free, and running smoothly. Monthly updates? Check. User testing? Absolutely. Uptime? Always. Plus, we work seamlessly with your GitHub code and provide a detailed monthly report. So relax – we’ve got your WooCommerce maintenance covered.

Our WooCommerce Maintenance pricing plans

How many orders do you have per month?

5002,50010,00025,00050,000 +
Your monthly price $ 349 up to 500 orders per month for one site.
More than 50,000 orders/month
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Saucal WooCommerce maintenance unpacked

Monthly updates

Every month, we roll up our sleeves to update your plugins, theme, and the WooCommerce core. We don’t just hit ‘update’ and hope for the best. We’ve got a whole process in place to guarantee your store stays online and glitch-free.

Real-world testing

We put your site through a series of practical tests to guarantee that your store’s virtual doors are open to welcome customers with no hiccups.

Eagle-eye monitoring

We’re always watching over your site, making sure it’s behaving exactly as it should, 24/7.

Dealing with bugs

Sometimes, things get a bit tricky post-update. If we spot major issues, we’ll hold off on updating the live site and get straight to fixing things up, estimating the time and cost needed. More often than not, though, we can sort out any snags within our standard maintenance routine.

License renewals for plugins

When it’s time to renew licenses for your premium plugins, we’ll let you know straight away and help you go about getting those new license keys.

You’re in control with GitHub

Using your existing GitHub repo (or setting up a new one for you), we make sure you’re always in the driver’s seat. You can check in on the code, see what we’re doing, and be confident that everything’s ticking along nicely.

Fast and stable

Chris Caley
Director & Co-founder,
No Pong Limited

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Step by step:
How we get it done right, every time!

Making sure your WooCommerce site runs flawlessly is a task we take seriously. That’s why we’ve developed a thorough, step-by-step approach to maintain and optimize your online store:

01
Code
Freeze
02
Staging
Site
03
Thorough
Testing
04
Scheduled
Updates
05
Store
Insights

  • 01. Code Freeze

    We start by ‘freezing’ your website’s current code. This means we take a snapshot of how everything is at that moment – all the settings, the current versions of plugins, themes, and the WordPress core.

  • 02. Staging Site

    In the staging environment, we begin applying the updates. We start with plugins, move to the theme, and finally update the WordPress core. As we apply each update, we’re on the lookout for any immediate red flags. This could be anything from a plugin not working correctly to changes in the site’s layout or functionality.

  • 03. Thorough Testing

    We conduct automated tests to quickly spot major issues by mimicking typical user interactions and functionalities, followed by hands-on manual testing where our team navigates the site as users, checking for anything out of place. Beyond surface checks, we assess site performance under various conditions, verify plugin and theme compatibility, and ensure all features function seamlessly post-update.

  • 04. Scheduled Updates

    Once we’re confident that everything in the staging environment is working perfectly, we prepare to replicate the process on your live site. We understand that your website being down, even for maintenance, can be a disruption. So, we aim to limit downtime to 15-30 minutes. Plus, we schedule these updates during your site’s off-peak hours to minimize the impact on your visitors and business operations.

  • 05. Store Insights

    After completing updates, we provide a detailed maintenance report on your store’s health, outlining what was done, why it was necessary, and how it boosts your WooCommerce site’s performance—all powered by our advanced solution, RADAR!

Meet RADAR:
The power behind seamless WooCommerce performance

RADAR is our proprietary WooCommerce auditing technology that elevates our maintenance plans to new heights. Developed over a decade of experience working with some of the platform’s largest sites, RADAR represents our expertise in optimizing WooCommerce stores to perform at their best.

Comprehensive Audits

RADAR meticulously audits every part of your WooCommerce store, identifying critical issues and areas of improvement for optimal performance.

Continuous Learning and Updates

RADAR evolves with the latest best practices, ensuring your site stays ahead with up-to-date optimization techniques.

Action-Oriented Insights

Beyond just detecting problems, RADAR prioritizes and guides expert action, enabling targeted improvements for maximum impact

Every WooCommerce maintenance plan we offer is powered by RADAR!

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Frequently Asked Questions

General Maintenance Process

During the first month, we’ll take your site through the service activation process. From the second month onward, we’ll execute the maintenance process on a monthly basis.

The activation process is the first step to prepare your site for ongoing maintenance. It includes:

  • Running a health & performance check before starting.
  • Setting up a proper code repository for the site.
  • Configuring deployment tools for all site components.
  • Establishing Production & Staging environments.
  • Setting up our proprietary maintenance tool.
  • Configuring monitoring tools.
  • Testing and validating the entire setup.
  • Running a final health & performance check.

Starting in month two, we’ll proceed with regular monthly maintenance.

We take care of everything—plugins, themes, and WordPress Core. Here’s how it works:

  1. Freeze code and set up Staging: We create a staging environment using the latest copy of your live site.
  2. Apply updates: Updates are applied on staging while we monitor for any clear issues.
  3. Thorough testing: We perform automated and manual tests to ensure nothing is broken, based on expertise, use cases, and plugin analysis.
  4. Deploy updates: Once we’re confident the site works perfectly, we apply updates to Production. Downtime is limited to 15–30 minutes and scheduled during quiet periods.
  5. Report: We send a Maintenance Report highlighting site health, security, and applied updates.

Plugin Updates and Testing

Plugin updates are carried out during regular maintenance. If a severe vulnerability is reported, we patch it immediately. All updates are tested in a staging environment to ensure stability before being applied live.

No. To ensure stability and security, we manage all plugin updates through our thorough process:

  • We enable WordPress’ “no file modification” option, which removes the “Add New Plugin” button and direct update links.
  • All updates are tested in a staging environment first, where we perform automated and manual checks.
  • If there’s an error during testing, a senior engineer inspects the issue, determines a fix, and ensures the update can be applied safely.

If you need any free or premium plugins added to your site, simply let us know, and we’ll handle the installation for you.

Some premium plugins may require active licenses to update. If a license has expired, we’ll let you know:

  • Which plugins need renewal.
  • The cost for the license.
  • Steps to proceed with purchasing the license key.

Yes. Critical updates are flagged and applied within 24 hours. Non-critical updates are included in the regular maintenance cycle, after rigorous testing.

Testing and Bug Fixes

Yes. We run end-to-end simulations for payment gateway updates to ensure payments function correctly. Automated testing flows for critical functions like checkout are set up in the first month.

Yes. Updates go through automated testing and visual comparison tools. If a test fails, our engineers inspect and resolve the issue before the update is applied.

Minor issues are typically resolved during maintenance. If major issues arise while updating the staging site:

  • We will not update the Production site if there’s any risk.
  • We’ll provide a quote, estimate the fix time, and prioritize resources to resolve it.

Most updates happen smoothly, and we’ll always be upfront about any necessary work to maintain your site at its best.

Yes. After updates, we send a PDF report listing version changes. If you need additional details, like feature changes, let us know.

Support and Communication

Currently, we use Slack for communication and automated updates.

Our support teams operate in Europe and America, covering both GMT and Eastern Time (ET) zones, Monday to Friday during standard office hours.

Your site is assigned to a dedicated team. While it may not always be the same person, the team collectively ensures consistency. We also create a “points of attention” document specific to your site, so nothing is missed during maintenance.

Backup and Limits

Yes. Our tool can generate on-the-fly backups for testing purposes. Long-term backup storage is usually handled at the hosting level.

Yes:

  • The plan is for single sites only. Multi-sites require a custom quote.
  • Development hours are not included. Minor adjustments are covered at our discretion. Major fixes require a custom plan.
  • Customizations not communicated to us risk being overwritten during maintenance. Ensure you let us know about any unique changes.
  • Support is available during regular office hours (Monday to Friday, 9 AM to 5 PM ET).

Why Saucal?

  • Our team consists of senior WooCommerce developers with deep expertise in diagnosing and resolving complex issues.
  • All updates are thoroughly tested in a staging environment before deployment to ensure your live site remains stable.
  • We don’t use unnecessary plugins for backups or maintenance, keeping your site clean and optimized.
  • With other plugin maintenance services, if there’s an error, the update simply gets skipped. With us, a senior engineer inspects the issue, determines a fix, and ensures the update is processed safely.

Ready to get started with hassle-free 
WooCommerce maintenance?

Contact Sales