Zee Ahmed

Customer Happiness Wrangler

Your job title?

Customer Happiness Wrangler

Which languages do you speak?

English and Client

Which languages do you write?

English, Java, .NET, and C#. Today my main language is Human, converting tech into something customers' don’t run away from

Where were you born?

Bangalore, IN

What was your first experience with the internet? What year was that?

Circa 2001. Dial-up internet, MSN Messenger status messages, and Counter-Strike lobbies that died instantly if someone picked up the landline. The original 'disconnect anxiety.’

Who you are? What are a few key points that make you, you?

Someone who values genuine relationships and pays attention to the details that matter. Known for staying steady when things get chaotic and finding clarity in complex situations. Driven by a people-first mindset and an appreciation for thoughtful, well-executed work. Comfortable with structure, but equally at home in fast-paced environments where flexibility and problem-solving make all the difference

Where in the world do you like to work?

Give me a spot by the water, a cold coffee & a strong Wi-Fi that doesn’t judge my tab count

What led you to work at Saucal?

I wanted to work somewhere that valued ownership, autonomy, and high-calibre execution. Saucal checked every box. Smart people, complex challenges, and the freedom to actually make a difference

What is your favourite activity outside of work?

Snooker, Travel, scouting new cafés with that familiar panic of ‘I should probably open my laptop right now,’ and watching Chelsea find creative ways to raise my blood pressure

What is your favourite food/beverage?

Perfectly marinated Kebabs + a Karak chai = Peak Happiness

Favourite quote or song lyrics they live by (or) that best reps you?

Success usually comes to those who are too busy to be looking for it - Henry David Thoreau

Most interesting story or factoid about you?

While driving through New Zealand, I once got stopped on a country road by a small flock of sheep being moved from one paddock to another. After about ten minutes of absolutely 0 forward movement, the farmer walked over, smiled, and asked if I wanted to give him a hand keeping a few of the more adventurous sheep from wandering back. Next thing I knew, I was standing in the middle of the road, arms out, directing sheep like some kind of confused traffic officer who had no idea what he was doing. The farmer gave me a thumbs-up, the sheep ignored me entirely, and I now tell people I once managed a team of 200.

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